It is possible to cancel or change your order before it has been shipped. Please contact us as soon as possible if you wish to make changes to your order.
Archives: FAQs
How can I contact customer service for B2B support?
You can contact our coworkers via email or phone. We are here to answer all your questions and support you with your business needs.
Is there a minimum order amount for B2B customers?
No, we don’t have a minimum order amount for B2B customers.
Can I order a sample?
Yes, you can order samples. We have special shipping rates for sample shipping that are automatically adjusted in the shopping cart.
What are the delivery times for B2B orders?
Our standard is that orders that can be shipped by parcel service and are ordered before 2 p.m. on business days will be shipped the same day. Normally the order will be delivered the following business day. Orders that cannot be shipped by parcel service have a delivery time of 2 – 4 business days.
Do you offer custom solutions for specific business needs?
Yes, we offer custom solutions for specific business needs. If you are looking for personalized products or have specific requirements, please contact us to discuss the possibilities.
Do you offer whitelabel shipping?
Yes, we offer whitelabel shipping for B2B customers. Your order can be shipped with blank packing slip and shipping label, so your customers will not see that it came from our webshop. If desired, you may also submit your own packing slip by e-mail to webshop@halink.nl.
How can I create a B2B account?
To create a B2B account, go to the registration page and fill in the registration form. Make sure to provide your business details accurately. After verification, you will receive a confirmation of your account.
Is this webshop exclusively accessible for B2B customers?
Yes, our webshop is exclusively for business customers (B2B).